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FAQ > ROES starts to launch, but then vanishes, leaving an "HS_PID_ERROR.txt" file on my desktop. I've used it before, how do I fix this?

ROES starts to launch, but then vanishes, leaving an "HS_PID_ERROR.txt" file on my desktop. I've used it before, how do I fix this?


1. Go to Start>Control Panel>Add/Remove Programs. Windows PCs can add several versions of Java when it updates, instead of upgrading the existing version. This can cause Java corruption.

2. Find the Java Runtime versions, highlight each and remove them.

3. Reboot your computer, then download the latest version of Java and install it. Aspen Creek Photo ROES should then run properly.

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